Privacy Notice

Last updated: 20 July 2026

This Privacy Notice explains how Britannia AI (“we”, “us”, “our”) collects, uses, shares and protects personal data when you use this website (britanniaai.co.uk) or contact us. It is written for users in the United Kingdom and reflects the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who we are (data controller)

Britannia AI operates this website and is responsible for the personal data it collects through it. [OWNER TO VERIFY: insert the full legal entity name, company registration number and registered address of the data controller.] Where a third-party provider separately acts as a controller for data you share with them, they are responsible for that processing under their own privacy notice.

2. How to contact us

For any privacy question or to exercise your rights, contact us through our Contact page. [OWNER TO VERIFY: insert a monitored privacy contact email address and postal address.]

3. The personal data we collect

Depending on how you use the site, we may collect your name, email address, telephone number, the content of messages you send us, and technical information such as your IP address, browser type and pages viewed. Please do not submit sensitive financial information (such as card or bank details) through our forms.

4. Why we use your data and our lawful basis

We use your data to respond to enquiries, provide the educational information you request, operate and secure the website, and — where you have agreed — send you information about Britannia AI. Our lawful bases are your consent (for marketing and non-essential cookies), our legitimate interests (to operate, improve and secure the site and to respond to you), and compliance with our legal obligations.

5. Sharing your data

Where a form states that your details may be shared with a third-party provider, this happens only as described at the point of collection. [OWNER TO VERIFY: state the categories or identities of the third-party recipients who receive lead data, and their role.] We may also share data with service providers who help us run the website (for example hosting and analytics) and with authorities where required by law. We do not sell your personal data.

6. International transfers

If any recipient processes your data outside the UK, we take steps to ensure an adequate level of protection, such as relying on UK adequacy regulations or standard contractual clauses. [OWNER TO VERIFY: confirm whether data leaves the UK and the safeguards used.]

7. How long we keep your data

We keep personal data only for as long as necessary for the purposes above, after which it is deleted or anonymised. [OWNER TO VERIFY: insert specific retention periods for enquiry data, lead data and analytics.]

8. Your rights

Under UK data protection law you have the right to access your data; ask us to correct or erase it; restrict or object to processing; data portability; and withdraw consent at any time. Withdrawing consent does not affect processing carried out before withdrawal. To exercise any right, contact us using the details above.

9. Marketing and how to opt out

We only send marketing where you have agreed. You can opt out at any time using the unsubscribe link in our messages or by contacting us. Opting out of marketing does not stop essential service messages.

10. Cookies

We use cookies and similar technologies as described in our Cookie Policy. Non-essential cookies (such as analytics and marketing) load only after you consent through our cookie banner.

11. How we protect your data

We use appropriate technical and organisational measures to protect personal data against unauthorised access, loss or misuse. No online transmission is completely secure, so please protect your own information and be cautious about what you share online.

12. How to complain

If you have a concern, please contact us first so we can try to help. You also have the right to complain to the UK Information Commissioner’s Office (ICO) at ico.org.uk. Raising a complaint with us does not affect your right to contact the ICO.

13. Changes to this notice

We may update this notice from time to time. The “last updated” date above shows when it was last revised.